Previous incidents

July 2026
Jul 27, 2026
1 incident

Xcloud - ausevents01-SYD is down

Resolved

Resolved Jul 26, 2026 at 11:52pm UTC

Xcloud - ausevents01-SYD recovered.

1 previous update
Jul 22, 2026
1 incident

Client Portal and UmbrellaNET Server are down

Resolved

Resolved Jul 21, 2026 at 3:10pm UTC

Client Portal recovered.

3 previous updates
June 2026
Jun 12, 2026
1 incident

Investigating — widespread hosting outage

Resolved

Resolved Jun 12, 2026 at 1:19am UTC

Resolved — The upstream Australian network/carrier disruption affecting traffic to hosted sites has cleared and all services are operating normally. Our servers were unaffected throughout. Thank you for your patience.

3 previous updates
May 2026
May 27, 2026
1 incident

Service Disruption — Resolved

Resolved

Resolved May 26, 2026 at 11:54pm UTC

Earlier today a number of hosted websites experienced a brief period of unavailability due to a server-side maintenance operation that caused an unexpected service disruption. The issue was identified and resolved promptly. All services are now fully operational. We apologise for any inconvenience caused and are reviewing our processes to prevent a recurrence.