Incidents reported on status page for Shadowtek Web Solutions https://status.shadowtek.com.au/ https://d1lppblt9t2x15.cloudfront.net/logos/78e5eb6166b0b04f87454b87f112b010.png https://status.shadowtek.com.au/ en https://status.shadowtek.com.au/incident/846558 Wed, 11 Mar 2026 02:59:00 -0000 https://status.shadowtek.com.au/incident/846558#bb11927798fc55f1c1c5e649bf10ffe971a6cf79200126a0ec05a29b50c09ea5 Earlier today, our hosting infrastructure experienced a database configuration issue that affected a number of hosted websites. Our team identified the root cause and has been working through a structured restoration process. The majority of sites have been restored to full operation. A small number of accounts are still being remediated and we expect full resolution shortly. No data has been lost. All databases and files remain intact. We apologise for any inconvenience caused and appreciate your patience while we complete the final stages of restoration. If your site is still experiencing issues, please open a support ticket and we will prioritise your account. https://status.shadowtek.com.au/incident/846328 Wed, 11 Mar 2026 00:58:11 -0000 https://status.shadowtek.com.au/incident/846328#8c28502433ce1fcfe8af0bf176768b2ce7c7d9a5345b0ebc6e574d38b8b0b230 Client Portal recovered. https://status.shadowtek.com.au/incident/846328 Wed, 11 Mar 2026 00:57:46 -0000 https://status.shadowtek.com.au/incident/846328#3913ecb8aaecce93fc2e6a8a93b51a72a8698450fc1fef94fd9d6493de61cba8 DNS Cluster recovered. https://status.shadowtek.com.au/incident/846328 Wed, 11 Mar 2026 00:55:46 -0000 https://status.shadowtek.com.au/incident/846328#9c26b3c7d9f2b1ab11c5b4ae91b51b878e5d0edfb95559fe8d6ce42f897838f5 UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/846328 Tue, 10 Mar 2026 23:11:16 -0000 https://status.shadowtek.com.au/incident/846328#a0201e81ba48ec1e8002425818f2aebbba3fe25dfaafd1d49fe1d36b2013b390 DNS Cluster went down. https://status.shadowtek.com.au/incident/846328 Tue, 10 Mar 2026 23:09:04 -0000 https://status.shadowtek.com.au/incident/846328#55abecf1abc38eb223906654689ec2e64890c2efb97ab8cac06ba0d95aa04587 UmbrellaNET Server went down. https://status.shadowtek.com.au/incident/846328 Tue, 10 Mar 2026 20:45:10 -0000 https://status.shadowtek.com.au/incident/846328#cdbe2d138db234e759689423f645fdc6267f88f17bf91d493f171493013106a2 Client Portal went down. https://status.shadowtek.com.au/incident/842729 Sat, 07 Mar 2026 05:00:17 -0000 https://status.shadowtek.com.au/incident/842729#1589e90abcc9ed283757555f79a0b71eb7add008734c0bf0fa7cbb8efcb03cc1 Client Portal recovered. https://status.shadowtek.com.au/incident/842729 Fri, 06 Mar 2026 18:21:52 -0000 https://status.shadowtek.com.au/incident/842729#79fd880417aa11769d45699af2826ad82670c20095e1b6ce3480465238bf753a DNS Cluster recovered. https://status.shadowtek.com.au/incident/842729 Fri, 06 Mar 2026 18:19:32 -0000 https://status.shadowtek.com.au/incident/842729#98c7b4cc82d6d74c372564762b17aa9a2e1cbf91d36ae8320ad5163d35a64577 UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/842729 Fri, 06 Mar 2026 18:17:42 -0000 https://status.shadowtek.com.au/incident/842729#73d7298928e14a00fa2318d0012dd932007fe322e3445e0bff96c523517bf698 Client Portal went down. https://status.shadowtek.com.au/incident/842729 Fri, 06 Mar 2026 18:17:01 -0000 https://status.shadowtek.com.au/incident/842729#2829bc26619974fd76b936f059bdc9fd41821d9a5847e955be495acacb9f1493 UmbrellaNET Server and DNS Cluster went down. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:13:40 -0000 https://status.shadowtek.com.au/incident/837868#cdbf15a490aef90ae31f5820459d2191fda3a11cbbda8f0433ddf1a7994aa740 DNS Cluster recovered. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:13:15 -0000 https://status.shadowtek.com.au/incident/837868#5c13093f6dc81f74e8832369dd688a61f255feb5c2e6f6d381d6749e0e3dfefb Client Portal recovered. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:09:37 -0000 https://status.shadowtek.com.au/incident/837868#2293fb7dbcca6475f7df6dcaabb0fa7734627f2c37fe6da97f40b0be63092a3f UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:03:10 -0000 https://status.shadowtek.com.au/incident/837868#0d7ffe44c6f00dfaccaef9868a30c4c0a45f2f7fa484e9b0cbfec849d2ffb17f DNS Cluster went down. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:01:53 -0000 https://status.shadowtek.com.au/incident/837868#cf37ca80b8344310230f5bf49c2f5ac2fe9faa6cf895356470e96c1518b033bf Client Portal went down. https://status.shadowtek.com.au/incident/837868 Mon, 02 Mar 2026 13:00:38 -0000 https://status.shadowtek.com.au/incident/837868#302219b972a1045a1f4ce739de7d7fd12c8c3c506e45e71c745ab7e290d5a24d UmbrellaNET Server went down. https://status.shadowtek.com.au/incident/827349 Tue, 17 Feb 2026 16:06:38 -0000 https://status.shadowtek.com.au/incident/827349#bfc7124ff47997e95e745e1c09afd39fbf0142747925305472f580cb913345cc Client Portal recovered. https://status.shadowtek.com.au/incident/827349 Tue, 17 Feb 2026 16:06:20 -0000 https://status.shadowtek.com.au/incident/827349#ecc5738f59c47df5cc9ed0cd21fe0acad117b389154a2f4403a47665121b1458 DNS Cluster recovered. https://status.shadowtek.com.au/incident/827349 Tue, 17 Feb 2026 16:03:42 -0000 https://status.shadowtek.com.au/incident/827349#715332f7ef3df568395657aa4b3d46a15df567157f476568b6d7ee85a08f9f96 UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/827349 Tue, 17 Feb 2026 15:59:45 -0000 https://status.shadowtek.com.au/incident/827349#92db0db39b8d4910f2b74c6538db8836bd53bcc163560d1b62e6da07edf32111 Client Portal went down. https://status.shadowtek.com.au/incident/827349 Tue, 17 Feb 2026 15:59:04 -0000 https://status.shadowtek.com.au/incident/827349#adf396de3fd335cd7dfe7fa160e7f303387b4455597ed129349e2cf2fdcde18c UmbrellaNET Server and DNS Cluster went down. https://status.shadowtek.com.au/incident/824080 Thu, 12 Feb 2026 13:05:41 -0000 https://status.shadowtek.com.au/incident/824080#8f11eceabc6eacbcc89d650bcffdd2481dce52be8e0e76743aac3c8bbfb41726 Shadowtek Cloud - Client Share recovered. https://status.shadowtek.com.au/incident/824080 Thu, 12 Feb 2026 12:44:28 -0000 https://status.shadowtek.com.au/incident/824080#c92cab4ba04cd530c66dcedff03cf4d68f702b01523b4e6ed7fe4062b545594e Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/823316 Wed, 11 Feb 2026 13:42:55 -0000 https://status.shadowtek.com.au/incident/823316#07e0bab97e6ab114c044c490da45231a723c16e65e3e1184d5be80f75a3778d1 Client Portal recovered. https://status.shadowtek.com.au/incident/823316 Wed, 11 Feb 2026 13:41:49 -0000 https://status.shadowtek.com.au/incident/823316#e766a3aef7dc31e64baa556be459581c213a0e31f79b6e60d12a21cada61f849 DNS Cluster recovered. https://status.shadowtek.com.au/incident/823316 Wed, 11 Feb 2026 13:39:39 -0000 https://status.shadowtek.com.au/incident/823316#d4cdfbd9d5ac85329cff730cf2ffdb9d41ec9d47bf1fd00436a8d95a50eb74a1 UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/823316 Wed, 11 Feb 2026 13:35:46 -0000 https://status.shadowtek.com.au/incident/823316#d42ff4bf00f07ebd5b20c10513bf5ae87e96c898dac0d4929daed8d1e06f0ec9 Client Portal went down. https://status.shadowtek.com.au/incident/823316 Wed, 11 Feb 2026 13:35:04 -0000 https://status.shadowtek.com.au/incident/823316#003763310c90441f5a2d674023433aea7377f5d1ffddd1b7797bb154353957c1 UmbrellaNET Server and DNS Cluster went down. https://status.shadowtek.com.au/incident/819202 Thu, 05 Feb 2026 12:51:07 -0000 https://status.shadowtek.com.au/incident/819202#719064202f251f742a31a68c3702753ebb212788d9f775f9737e3a867696ebe6 Shadowtek PBX recovered. https://status.shadowtek.com.au/incident/819202 Thu, 05 Feb 2026 12:44:05 -0000 https://status.shadowtek.com.au/incident/819202#c810edbf04540dc3dc137a789a614ebdca52a75bf1ffdc8b1ae3b0daafcb6bf8 Shadowtek PBX went down. https://status.shadowtek.com.au/incident/804487 Wed, 14 Jan 2026 16:51:52 -0000 https://status.shadowtek.com.au/incident/804487#883390e2f0cd8d528cdc8f5edc98184ad8ae23cc8940e4f9dd3ab8adbfd28fcf DNS Cluster recovered. https://status.shadowtek.com.au/incident/804487 Wed, 14 Jan 2026 16:51:18 -0000 https://status.shadowtek.com.au/incident/804487#983220840444e3aeff9203be444d9f54aff9b41ae78b61cf4a9ddc40f4fd71d6 Client Portal recovered. https://status.shadowtek.com.au/incident/804487 Wed, 14 Jan 2026 16:49:40 -0000 https://status.shadowtek.com.au/incident/804487#f9489f18634c226954bbf71ea0b28ab067834f3dfb12a10e09f451501ae974c0 UmbrellaNET Server recovered. https://status.shadowtek.com.au/incident/804487 Wed, 14 Jan 2026 16:45:54 -0000 https://status.shadowtek.com.au/incident/804487#2820704e2fc65f7df0a12d40163259ac4066784cda7393a94cb9a21e346a81cf Client Portal went down. https://status.shadowtek.com.au/incident/804487 Wed, 14 Jan 2026 16:45:01 -0000 https://status.shadowtek.com.au/incident/804487#b8b7600cc498b1051a69d29b16348bd40fa36042dc73a1cc384ab79dc1d8930a UmbrellaNET Server and DNS Cluster went down. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 08:37:06 -0000 https://status.shadowtek.com.au/incident/802314#69636ec0030dc6cade41dbca2b90f0aa8c6d3d47dfe12c6db1e818342d674b7c Shadowtek Cloud - Client Share recovered. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 08:09:21 -0000 https://status.shadowtek.com.au/incident/802314#d7ffa4bcbf50c3490f141183e9d85024f3b87f49cf5a0b1d23f0819830181811 Shadowtek Main Site recovered. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 08:05:55 -0000 https://status.shadowtek.com.au/incident/802314#077c8fbe863aa1bdc81498d127fd11e0dc1e1e722edfc71da84b95abc370005b Shadowtek Main Site went down. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 08:00:39 -0000 https://status.shadowtek.com.au/incident/802314#4080d32ca7e194a0460f718542a24728997c1e2ee0897151eb003052b84eab61 Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 07:40:23 -0000 https://status.shadowtek.com.au/incident/802314#fc1a6b8d26f8805f99cc2aa38ad44aa4fbee6e43fe6142f11846d0a3b8db8181 Shadowtek Cloud - Client Share recovered. https://status.shadowtek.com.au/incident/802314 Sun, 11 Jan 2026 07:32:52 -0000 https://status.shadowtek.com.au/incident/802314#0a28636ed76e2a62493479302fca65dda72d778cd89a1df5e904b21b76a1c908 Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/796286 Tue, 30 Dec 2025 21:47:11 -0000 https://status.shadowtek.com.au/incident/796286#bfd0de761243ec8ebc6511ac41cdc205fdcb2c7aafae9fb734eda86cc3e90076 Shadowtek Main Site recovered. https://status.shadowtek.com.au/incident/796286 Tue, 30 Dec 2025 21:42:09 -0000 https://status.shadowtek.com.au/incident/796286#f67cbc70561b4f701226b667dfdab6b5e2a12308b3fe632626c32d4a0a3c4744 Shadowtek Main Site went down. https://status.shadowtek.com.au/incident/793384 Wed, 24 Dec 2025 05:07:58 -0000 https://status.shadowtek.com.au/incident/793384#3fa32b6ed7fcf6a10f93a4101442044a6e8e507f58d89d4e7f1d1d0d9c487ad5 DNS Cluster recovered. https://status.shadowtek.com.au/incident/793384 Wed, 24 Dec 2025 05:07:30 -0000 https://status.shadowtek.com.au/incident/793384#d83509458ce6f6dc5d222f9d7648f713686fc4c8f56fc46e73715b29a12b425d Data Center and Client Portal recovered. https://status.shadowtek.com.au/incident/793384 Wed, 24 Dec 2025 05:00:00 -0000 https://status.shadowtek.com.au/incident/793384#4955f05fabef7451f7ee5f25a32573c77b985f37b2620abbc609f32038d9bf61 Client Portal went down. https://status.shadowtek.com.au/incident/793384 Wed, 24 Dec 2025 04:59:10 -0000 https://status.shadowtek.com.au/incident/793384#835bcd91d4791b6df3ea3eb57e6b48fdff71ee37f1f58b2d92137e45a33c7e8c DNS Cluster went down. https://status.shadowtek.com.au/incident/768398 Tue, 18 Nov 2025 12:08:53 -0000 https://status.shadowtek.com.au/incident/768398#8332b48a485e55c655c225c5afaad3691988387cf07fabaa246bc6702c2e7d1f Client Portal recovered. https://status.shadowtek.com.au/incident/768398 Tue, 18 Nov 2025 11:36:44 -0000 https://status.shadowtek.com.au/incident/768398#e8ee2a1fbb4b60fa5cc86ae200af3c22b74b2c85c2a611f98109e115e6ada9fc Client Portal went down. https://status.shadowtek.com.au/incident/758018 Tue, 04 Nov 2025 21:15:53 -0000 https://status.shadowtek.com.au/incident/758018#5d31b4d5b0b002f129d1a1dce0bf1a138a9cc9f54318f999627066ea2ff5cf8b Shadowtek Cloud - Client Share and Shadowtek Main Site recovered. https://status.shadowtek.com.au/incident/758018 Tue, 04 Nov 2025 21:15:16 -0000 https://status.shadowtek.com.au/incident/758018#73a38747d4501b33216b6d91789237773ba36536720e6324be3b2e72fe057cac Client Portal recovered. https://status.shadowtek.com.au/incident/758018 Tue, 04 Nov 2025 21:05:57 -0000 https://status.shadowtek.com.au/incident/758018#51081aacfb9f8640c9b9177eefb42ecdaa39d55043130f0a7ae7e17222fd0202 Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/758018 Tue, 04 Nov 2025 21:03:05 -0000 https://status.shadowtek.com.au/incident/758018#0c607bf4679128ef95a59cf742102cdaaa75e1e15100cdceab87d8970bd2a66f Client Portal went down. https://status.shadowtek.com.au/incident/758018 Tue, 04 Nov 2025 21:01:53 -0000 https://status.shadowtek.com.au/incident/758018#8752b9b3f03126b6e07781ebeb5dfb4acd17be8c06f726ca18cc66d3623244f4 Shadowtek Main Site went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 21:04:43 -0000 https://status.shadowtek.com.au/incident/755707#3449cd85921f7932d1bdb30ea4d11cf31def0bf12fcdc86121fffd769092982c Shadowtek Main Site recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 21:04:25 -0000 https://status.shadowtek.com.au/incident/755707#92088b3151a16a0c6d81412ecdf5b10a68a40bd32e6518dd22acf240485f1376 Shadowtek Cloud - Client Share recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 20:58:00 -0000 https://status.shadowtek.com.au/incident/755707#c535fe5605e00f38143f358925cc751c1e47ed4ace36904cbf1fe2edc6d1fa85 Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 20:54:43 -0000 https://status.shadowtek.com.au/incident/755707#d5d048af926202ede37df05f5b857e9e835bbb103c05fa1bc4c0829f415767c5 Shadowtek Main Site went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:43:11 -0000 https://status.shadowtek.com.au/incident/755707#76945759f84742edefd3efbedccf3962a8ab5de9849bf037ed5256e68d19922c DNS Cluster recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:42:18 -0000 https://status.shadowtek.com.au/incident/755707#a4385c0f066ad2422a030181d1eba6a2b1e1dbb891b62caf2bc037903620d41e Client Portal recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:32:54 -0000 https://status.shadowtek.com.au/incident/755707#080995f5e221e95c6e185b94416cfa056d7dd68f2b30a127252c65cf068a5ac1 Client Portal went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:32:34 -0000 https://status.shadowtek.com.au/incident/755707#b44f7a5e99cb7d0e61b2377242239f00696934f4709d24f8b89f4470c0c1f003 DNS Cluster went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:15:11 -0000 https://status.shadowtek.com.au/incident/755707#494d524616a362d064c0dbb56ac6bb97f51b8e9b26e8813168baeca80ad3489a DNS Cluster recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 09:14:23 -0000 https://status.shadowtek.com.au/incident/755707#ad8e2ef992a10b37eee13ee04b90c42f0f09979585d4724e5ec45af6341593d7 Client Portal recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 06:50:42 -0000 https://status.shadowtek.com.au/incident/755707#1cef4625fba7cc274c06015a4c9a2c969b3664b16dc889051c963680d46b6925 Shadowtek Cloud - Client Share and Shadowtek Main Site recovered. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 06:40:03 -0000 https://status.shadowtek.com.au/incident/755707#6844ae7b71e7d7196d9f0680149a77c8c4fe0a8e83747fccf5b0af4e2517a18d Shadowtek Cloud - Client Share went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 06:36:35 -0000 https://status.shadowtek.com.au/incident/755707#215babe01bfa3c5c2d3bf2eeecbddfd01adf0710e45f19020d4162319533bb54 Shadowtek Main Site went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 05:32:30 -0000 https://status.shadowtek.com.au/incident/755707#0a63fadc1848d9cc53425fa85e38f10f49ba3cad24fcea717cb3084614732aeb DNS Cluster went down. https://status.shadowtek.com.au/incident/755707 Sat, 01 Nov 2025 05:28:10 -0000 https://status.shadowtek.com.au/incident/755707#d93df21b7b1beccfc3a08ba9b998f2e6050b17111092941075daf1c2fa21b699 Data Center and Client Portal went down. https://status.shadowtek.com.au/incident/53698 Thu, 26 Aug 2021 05:03:32 -0000 https://status.shadowtek.com.au/incident/53698#2b03b608b3adc3c2d10e9ca0bfcb99d83554bc4a472d2d53bdd2a018e5bf50fa Melbourne packet loss/connectivity issues Incident status: Monitoring A fix has been implemented and we are monitoring the results. Time posted Aug 26, 14:28 ACST Components affected Operational Sydney, Australia - Sydney Dedicated ... Operational Sydney, Australia - Sydney VPS Services Operational Melbourne, Australia - Melbourne Dedi... Operational Melbourne, Australia - Melbourne VPS ...